We're here to help

Urgent questions about the use of Relatics? Or experiencing problems using Relatics? Whether you have a question or can use help with Relatics, we are ready to provide you with fast, friendly and comprehensive support. Send us a message or give us a call for in-depth quality support and troubleshooting. We are always willing to help you! 

Send us a message

Use our message system for in-depth quality support and troubleshooting

 

Send us an email

Send an email to support@relatics.com and receive an answer within 1 working day

Call us

Call us at +31 180 749 292 and our dedicated Expert Support Team will answer your questions directly

Knowledge Base

Visit our Knowledge Base for a complete Relatics manual

System status

All systems are operating normally

System maintenance

Below is a list of upcoming system maintenance. You can also subscribe to the icon-rssMaintenance RSS Feed and stay informed about upcoming service activities.

Planned Maintenance

On the 13th of December, between 19:00 and 23.00, we are performing maintenance to our infrastructure. We expect no downtime.

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Planned Service Interruption

On the 12th of December, between 20:00 and 23.00, you may experience a 5 minutes downtime because of maintenance to our infrastructure.

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Relatics Package 1008

On December 12, 2018, between 00.30 and 05:00, you may experience a 2 minute downtime due to maintenance to all environments with the IP Adress: 192.168.101.56, 192.168.101.71, 192.168.101.72 and 192.168.101.97

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Relatics Package 1008

On December 10, 2018, between 00.30 and 05:00, you may experience a 2 minute downtime due to maintenance to all environments with the IP Adress: 192.168.100.42, 192.168.100.44, 192.168.100.98 and 192.168.100.99

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Planned Service Interruption

On the 30th of November, between 19:00 and 20.00, you may experience a 5 minutes downtime because of maintenance to all environments.

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Planned Service Interruption

On the 29th of November, between 19:00 and 23.00, you may experience multiple times a 5 minutes downtime because of maintenance to all environments.

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Planned Service Interruption

On the 28th of November, between 1:30 and 02.30, you may experience 5 minutes downtime because of maintenance to all environments.

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Planned Service Interruption

On the 23rd of November, between 1:30 and 02.30, you may experience 5 minutes downtime because of maintenance to all environments.

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Relatics Package 988.03

On November 21, 2018, between 00.30 and 05:00, you may experience a 2 minute downtime due to maintenance to all environments

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Requirements for your software

Relatics is compatible with Google Chrome for Windows, Mozilla Firefox and Internet Explorer 11. To benefit from all new features it is recommended to stay up-to-date with the latest browserversions.

For unpacking zip-files, an application that is able to unpack zip files is required; for example, the standard zip application in Microsoft Windows.

For designing reports, StyleVision (Altova) version 2012 R3 or earlier is required. For defining pdf-reports, the Enterprise Edition of StyleVision is required.