Helping you getting the most out of Relatics
Our support engineers are here to assist you with any questions about Relatics. Whether you need help using the software, want to report a potential bug, or have a suggestion for improvement, you can reach out to us through this page.
For guidance on features or settings, check our help guide.
How can we help you?
Support availability
Our regular support service frames are on weekdays (Monday up until Friday) from 09:00 to 17:00, Dutch local time.
Please note that our office will be closed on the following days due to annual holidays and internal meetings:
- 29 May
- 4 March (09:00 to 12:30)
- 9 June
- 5 December (13:00 to 17:00)
- 24 December (13:00 to 17:00)
- 25 December
- 26 December
- 31 December (13:00 to 17:00)
- 1 January 2026
During these dates, our support team will operate with limited capacity, and response times may be slower than usual. We appreciate your patience and understanding.
Stay informed about status updates
Subscribe to our mailing list to receive updates on major service status changes, including scheduled maintenance and service interruptions.
If you no longer find these messages useful, you can unsubscribe anytime using the link in the email footer.
Follow a Power User Training
Our trainers know all the ins and outs of the Relatics software and are happy to share this with you during practical training courses.
In this way you will learn to use the software efficiently and optimally as a Power User.
Use the knowledge of our consultants
Get support with implementing Relatics as part of your journey towards Model-Based Systems Engineering.
From building new or upgrading existing implementations to setting up an organization-wide architecture with central templates and content libraries.
We are happy to explain to you what our consultants can do for you.
We care about security
At Relatics, we recognize the importance of protecting your data while delivering innovative solutions that drive your projects forward.
Visit our dedicated Security & Compliance page for an in-depth look at how Relatics safeguards the confidentiality, integrity, and availability of your data. From ISO 27001 certifications to standardized security questionnaires and security assessment findings report, we believe in transparency every step of the way.
