We're here to help

Urgent questions about the use of Relatics? Or experiencing problems using Relatics? Whether you have a question or can use help with Relatics, we are ready to provide you with fast, friendly and comprehensive support. Send us a message or give us a call for in-depth quality support and troubleshooting. We are always willing to help you! 

Send us a message

Use our message system for in-depth quality support and troubleshooting

 

Send us an email

Send an email to support@relatics.com and receive an answer within 1 working day

Call us

Call us at +31 180 749 292 and our dedicated Expert Support Team will answer your questions directly

Knowledge Base

Visit our Knowledge Base for a complete Relatics manual

Hosting messages 

Below are the latest hosting messages.
You can also subscribe to the icon-rssHosting RSS Feed and stay informed about upcoming service activities.

Planned Service Interruption

Description Type Timeframe begin

Maintenance to all environments

  • 192.168.100.43
  • 192.168.100.45 – 192.168.100.50
  • 192.168.100.52
  • 192.168.100.68 – 192.168.100.70
  • 192.168.100.93 – 192.168.100.94
Planned service interruption 2017-09-27 @ 22:00
Expected downtime Timeframe end
5 minutes 2017-09-28 @ 01:00

 

Planned Service Interruption

Description Type Timeframe begin

Maintenance to all environments

Planned service interruption 2017-09-25 @ 20:00
Expected downtime Timeframe end
15 minutes – 30 minutes 2017-09-25 @ 23:00

 

Planned Service Interruption

Description Type Timeframe begin

Maintenance to all environments

Planned service interruption 2017-09-20 @ 22:00
Expected downtime Timeframe end
15 minutes – 30 minutes 2017-09-21 @ 01:00

 

Relatics Package 637.01

Description Type Timeframe begin

Deploy Relatics Package 637.01

Planned Activity 2017-09-05 @ 00:30
Expected downtime Timeframe end
5 minutes 2017-09-05 @ 05:00

 

Relatics Package 627.05

Description Type Timeframe begin

Deploy Relatics Package 627.05

Planned Activity 2017-08-30 @ 00:30
Expected downtime Timeframe end
5 minutes 2017-08-30 @ 05:00

 

Requirements for your software

Relatics is compatible with Google Chrome for Windows, Mozilla Firefox and Internet Explorer 11. To benefit from all new features it is recommended to stay up-to-date with the latest browserversions.

For unpacking zip-files, an application that is able to unpack zip files is required; for example, the standard zip application in Microsoft Windows.

For designing reports, StyleVision (Altova) version 2012 R3 or earlier is required. For defining pdf-reports, the Enterprise Edition of StyleVision is required.